The Cartwright Hotel, Union Square BW Premier Collection

The location is very good, close to public transportation and to nice restaurants, grocery stores etc. the room was clean, it had a comfortable bed and a good shower. The hotel doesn't have parking on its own, but it offers parking at a reduced price, which was the cheepest I could find. The room looks small, but it contains everything you need, including a small closet room and a ceiling fan (an addition to an a.c). The leightning in the room was really good and the room was quite at night.

I would stay here again. I stayed on the fifth floor of the building and I didn't hear that much noise from the street below. The hotel's morning coffee was pretty good. I loved the hotel's historic aesthetic. It was fascinating to look at early 20th century photos of the surrounding area. The vintage themed furniture also helped. This was perfect for the in-person Call of Cthulhu game I ran in the hotel's lobby. I smile remembering how well my friends role-played that evening.

We stayed 4 days and 3 nights at this hotel and it was great. It was in a good location downtown and near MUNI stops as well so it was easy to navigate SF even with just public transportation. There’s also a 7/11 and a Walgreens nearby, and I think there was a newly opened shawarma place right across as well (their food was delicious). The hotel staff were super helpful and kind and they answered all of my questions and assisted with any requests. Our luggage was kept safe before and after the checkout so we got to explore SF more. There’s still some renovations going on in the hotel but it was fine. The room does look a bit outdated, but it was still good. Although you can hear some sounds from the other rooms and the hallway especially if they’re loud, but still, it was fine. We encountered maybe 2-3 homeless people around the vicinity of the hotel, but it was alright. Will definitely stay here again.

This place exceeded my expectations. It's an old building that's been renovated so it has some nicer old style features and a fair amount of upgraded features as well. The lobby and relaxing areas on the ground floor were quite nice and my room had everything I needed and quite a bit more. Soaps, hairdryer, iron, lots of storage, coffee/tea, blankets, all that stuff was in the room and to be honest, I didn't expect it. I would totally stay here again for a work trip when I'm paying the bill.

Their service was absolutely perfect. If you need help, don't hesitate to ask them; they always did their best to assist. I reported an issue with the room, and they immediately provided me with a different one. During my trip, I encountered a distressing issue with a parcel, which left me quite flustered. However, the staff promptly assisted me and resolved the matter when I asked for help. It was the best service.